Question 1

What am I actually buying from TimeSmith?

Accepted Answer

A watch chosen for how it looks and wears, at a price that makes sense. TimeSmith is an independent retailer, not a brand dealer, and does not sell Swiss luxury pieces. Every listing describes the watch itself: case size, movement type, strap and finish. What you see photographed is what ships.

Question 2

Is there a warranty on a TimeSmith watch?

Accepted Answer

Yes. Twelve months from delivery, covering movement faults and anything that fails in normal wear. The warranty is TimeSmith's own and is honoured in Islamabad. Straps, glass and water damage fall outside it, being wear and accident rather than fault.

Question 3

Does TimeSmith deliver across Pakistan?

Accepted Answer

Yes. Insured and tracked delivery anywhere in Pakistan, typically two to five working days from dispatch, with the tracking number sent as soon as the parcel leaves. International shipping is available on request, with duties payable by the buyer.

Question 4

Can I return a watch if I do not like it?

Accepted Answer

Yes. Seven days from delivery to return it unworn and complete for a full refund. TimeSmith covers the return courier if the watch arrived faulty or did not match its listing; otherwise the return courier is the buyer's.