What am I actually buying from TimeSmith?

A watch chosen for how it looks and wears, at a price that makes sense. TimeSmith is an independent retailer, not a brand dealer, and does not sell Swiss luxury pieces. Every listing describes the watch itself: case size, movement type, strap and finish. What you see photographed is what ships.

Is there a warranty on a TimeSmith watch?

Yes. Twelve months from delivery, covering movement faults and anything that fails in normal wear. The warranty is TimeSmith's own and is honoured in Islamabad. Straps, glass and water damage fall outside it, being wear and accident rather than fault.

Does TimeSmith deliver across Pakistan?

Yes. Insured and tracked delivery anywhere in Pakistan, typically two to five working days from dispatch, with the tracking number sent as soon as the parcel leaves. International shipping is available on request, with duties payable by the buyer.

Can I return a watch if I do not like it?

Yes. Seven days from delivery to return it unworn and complete for a full refund. TimeSmith covers the return courier if the watch arrived faulty or did not match its listing; otherwise the return courier is the buyer's.

Buying a Watch Online in Pakistan: What to Check

A short, practical list for buying from any online seller here — including the questions worth asking us.

Ask for a photo of the actual piece

Not a catalogue render, not a stock image: the watch that will be put in the box. Any seller with the stock in front of them can send one in five minutes. A seller who cannot may not have it yet.

Get the specification in writing

Case diameter, movement type, water resistance and crystal material. If a listing will not tell you the diameter, it is because the diameter is inconvenient.

Understand the warranty before you pay

Who honours it, for how long, and what is excluded. "One year warranty" means very little without knowing whether straps, glass and water damage are covered — they usually are not, anywhere.

Check the return window

You should be able to return an unworn watch in its original packaging. Ask who pays the return courier if the watch is simply not for you, versus if it arrived faulty. The answers are usually different.

Never send card details over WhatsApp

No legitimate seller needs them that way. Pay at a checkout, by bank transfer, or on delivery.

For the record: we will send you extra photos or a short video of your exact piece on request, every listing states the specification, our warranty runs 12 months from delivery and is honoured by us in Islamabad, and returns are open for 7 days.